Designed With Privacy and Security in Mind
Remote care technology can involve sensitive personal information. Privacy and security are treated as core engineering considerations across everything we build.
How We Approach Privacy and Security
Secure Authentication
Access to caregiver tools and dashboards is protected through secure authentication practices.
Encrypted Communication
Where applicable, communication between devices and services is encrypted.
Controlled Caregiver Access
Access to a care recipient's information and devices is scoped and permission-based.
Transparent Permissions
We aim to make clear what data is collected and why, rather than requesting broad, unexplained permissions.
Responsible Data Practices
We build with a preference for collecting less data, not more, and for keeping the people we build for informed about how their information is used.
- Minimal collection of unnecessary data
- Responsible data handling throughout our systems
- Privacy-conscious product design from the start of development
- Secure software development practices across our engineering process
A Note on Certifications
We believe in being transparent about where we are in our security journey. We do not display compliance badges or certifications, such as HIPAA, SOC 2, or ISO 27001, unless they have been genuinely obtained and verified.
Have a Question About Privacy or Security?
We're happy to discuss how our products and engineering practices handle sensitive information.